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The Slack handbook for exceptional customer service
Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance your customer service approac...
Enterprise sales teams use Slack to amplify productivity.
Explore the transformative power of integrating Salesforce with Slack in our latest whitepaper. Discover how enterprise sales teams amplify productivity through seamless collaboration. Gain valuable insights to optimize your sa...
Transform your sales team’s productivity with Slack
Unlock the secrets to supercharging your sales team's efficiency with our latest whitepaper. Discover how integrating Salesforce with Slack can transform collaboration, streamline communication, and drive unparalleled productiv...
3 actionable ways you can add context to documentation
The “why” behind what your team is doing is just as important as the “how.” The “how” is operational, and often lives in documentation. Ask anyone at your company how to submit PTO, and they’ll all probably point you to the s...
Building a Cyber- Resilient Data Recovery Strategy
Building a holistic cybersecurity program can be complex and multifaceted. With threats mounting, cyberattacks, including ransomware, are an ever‑present danger. Organizations who leverage voluntary frameworks, such as the NIST...
Why Rapid Recovery is Safer than Paying the Ransom
Every minute of downtime can mean thousands of dollars in lost business. When ransomware hits, paying the ransom can be tempting, but it isn't the quick fix organizations are hoping for. Instead, enterprises can confidently foc...
EUROPE EXECUTIVE SUMMARY. 2023 Ransomware Trends Report
"Ransomware is a problem that everyone has but no one wants to talk about publicly We asked 350 IT leaders from organizations of all sizes to open up and tell us what it was like to survive a cyber attack."
2023 Ransomware Trends Report
Ransomware is a problem that everyone has but no one wants to talk about publicly. 1,200 IT leaders from organizations of all sizes were surveyed by an independent research firm to better understand what happened when they were...
7 Best Practices for Ransomware Recovery
"Ransomware is the worst kind of disaster. ...
Maverick* Research: You Will Be Hacked, So Embrace the Breach
"Cybersecurity breaches are inevitable. Instead of striving to prevent breaches, focus on resilience and embrace hacks as incidents to learn from. Read the Gartner Maverick* Research: You Will Be Hacked, So Embrace the Breach r...