Shadow IT is an information technology solution, created and used in a firm without its consent. Business users in an enterprise with increased websites and apps will opt to try shadow IT whenever they feel that their wants are not addressed accordingly. Good news is; it is possible to deal with shadow IT effectively as discussed below.
When a firm’s IT department is slow and doesn’t serve the employees’ needs to their satisfaction, some of these clients will choose to improve the functionality and will venture into shadow IT purchases. It will also be used by business users when the company’s services are too costly or when their operating speed is too slow to suit the business needs.
Dealing with Shadow, IT entails enhancing both user and collaborators managements. It is vital for the firm to welcome new ideas to make fighting Shadow IT easier. Once the right processes are followed, a responsible party will effectively manage the company’s IT system.
The world of work is changing fast, and users now expect even more from the technology they rely...